3/9/2023 0 Comments Mysafe identity![]() First, contact the document issuer to check if they can update your details. If you need to update your name on an identity document, don’t verify it in your myGovID app yet. Where you've already verified a document and you’re now unable to verify further documents due to a name change, you will need to call our support line (external link). If so, you can use these to set up your myGovID. Use an alternative identity documentĬheck if you have alternative documents that match. If you changed your name by deed poll, updating your birth certificate, or if your documents do not match for another reason, try the following.
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